RESOURCESchevron_rightRefund Policy

Refund Policy

Last updated: July 31, 2026. This policy explains how subscription charges, trials, and refunds work for AI CRM plans purchased through Stripe or Razorpay.

Welcome to AI CRM. This refund policy describes how we operate the platform.

1. Subscription billing

Paid plans renew automatically unless cancelled before the renewal date. Taxes and currency appear on your invoice according to the payment provider checkout.

2. Refund eligibility

Refunds may be issued within 7 days of the first paid charge if WhatsApp sending was unused and no campaign was launched, subject to payment provider rules and applicable law.

  • Partial-period refunds are generally not available after substantial platform usage.
  • Complimentary / trial workspaces are not eligible for refunds.

3. How to request a refund

Contact support from your vendor subscription page or email billing@aicrm.com with your workspace name and payment reference.

Contact Us

If you have any questions about this refund policy, please contact us at:

billing@aicrm.comBilling Desk, AI CRM